The Rates page lists all Rate Groups and their associations of the Products. You can perform the following to help find certain Rate Group(s):

Sorting - click on a column head of the rate list to sort the rate groups by the column

Searching & Filtering - enter Rate Group ID, Name, or choose specific type to search/filter the Rate Group list by ID, Rate Group Name, or its type.

Step 1 - Click on the New Rate Group button to open the Rate Group Details pop-up window.

Step 2 - Fill up the necessary information in the form, choose the Product(s) that you would this Rate Group to link to on the Associated Products area on the right side, then press Save.

Note 1: a rate group will not be effective until it is linked to at least one product, and valid rate values are set for the desired date range.

Note 2: OnRes 2.0 no longer supports Base Rate. The rate values needs to be defined on per-date basis.

Copy - You can also create a duplicate of an existing Rate Group by click on "Copy" in the Actions column on the Rates List page.

Click on the Rate Group Name and open the Rate Group Details window, where the details can be modified.

By default, the Rate Groups are sorted by alphabatic order.

Select "Sort - By Product" on the top control panel to re-arrange the Rate Groups so the Rate Groups that are linked to each Product are listed under each Product.

Select Date(s) - Hover or click on the a date block on the grid as the start date, or Drag and Select a range of dates, and choose Set Rate button in the pop-up

At the Set Rate pop-up window - set the starting and end dates. If there is already a rate set on a date range previously, and you are going to replace the rate with the original date range, you can also check the "Use current End Date" checkbox, which will populate the current end date into the field.

Rate values can be set as a flat rate during the period or as a per day-of-week basis, if the Enable Weekday Rates checkbox is checked.

Close out a rate for a date range - once the checkbox is checked, the rates in the date range will be deleted.

Batch Update - The same date range and rate values can be applied to multiple rate groups in a batch update as needed. Just select all applicable rate group(s) on the right side list before Saving. Note that Filtering selection also applies to the list of rate groups showing in this popup window

Click on the Set button to expand the Occupancy Based Pricing section. You can set the prices for up to 4 occupancy (leave the rest boxes blank). The price for any occupancy above that will be the last set Occupancy Based Rate, plus any Extra Guest Charges if applicable.

For example, if you have set $100 for 1 and 2 Occupancy for a room with guest capcity of 4, and have a $10 Extra Charge for each additional adult, then

• for 2 guests, the rate is $100
• for 3 guests, if the 3rd guest is an adult, the rate is $110
• for 4 guests, if the 3rd and 4th guest are both adults, the rate is $120

Extra Guest Charge

You can set the default Extra Guest Charges for this Rate Group at the Rates Setup section (Setup >> Rates)

You can also set them on a day by day basis in the Override Extra Guest Charges as shown in the above screenshot

To remove the Occupancy Based Rates, click on the Remove button and press Save

You can adjust a previously set rate value by dollar amount or percentage, e.g. to increase the rate value for $10 or 5%, by clicking on the Adjust Rate switch, and enter the adjustment value in the Adjustment +/- box.

Sometime you may want to have a rate group that is bookable from manual only and not visible to guests from web search.

Go to Setup >> Rates, open the Rate Group Details window for the Rate Group of your choice, check the Manual Only checkbox, and press Save. Now this rate group is no longer visible to the guest booking, but you can still select it when you book a reservation manually.

LOS (Length-of-Stay) based pricing is useful when you want to setup rates based on the guest's length of stay, e.g. weekly rates, monthly rates, etc.

Traditionally we can create multiple rate groups attached with different LOS restrictions to achieve this. e.g. see Section 4.1 below.

Now we have an easier way to manage different LOS settings in one Rate Group.

Step 1: - Click the Enable button to enable LOS based pricing for this rate group

Step 2: - Enter the minimum number of nights that is applicable to this price. E.g. for weekly rate, enter 7.

Step 3: - Select "decrease" or "increaes" to deduct (or add) the offset amount (set in Step 4) to the Base Rate. E.g., If you would like the weekly rate to be $5 cheaper than the base rate, choose "decrease".

Step 4: - Enter the offset amount based on the Base Rate. E.g., If you would like the weekly rate to be $5 cheaper than the base rate, enter 5. Note: DO NOT enter a negative value.

Step 5: - Press the SET button to add the setting to the list below, and review the Results Table. Note that this table only demonstrates the offset amount based on the Base Rates. If Weekday Rates or Occupancy Based Rates are in effect, the actual value after adjustment may be different from what's showing in this table.

For example, if the Base Rate is $99 for 2 guests, $109 for 3 guests, then when the weekly rate is set to be $5 cheaper, the actual resulting price is $94 for 2 guests and $104 for 3 guests. The actual results for 3 guests will not be showing in the Results Table, but the guests will see the actual result when they search online.

Note 1: the system supports multiple LOS values to be set in one rate group. E.g., you can manage your daily, weekly and monthly rates in one rate group. Just repeat Step 2-5 above to add the LOS settings into the list.

Note 2: LOS based pricing is NOT supported by the OTA/GDS interfaces. The system does not allow LOS based pricing to be set to OTA/GDS rate groups.

Click on the to show the daily restrictions on the grid.

Or hover the mouse onto a date block to see the restriction on the particular date on the pop-up.

E.g.

Select Date(s) - Hover or click on the a date block on the grid as the start date, or Drag and Select a range of dates, and choose Set Restriction button in the pop-up

At the Set Restriction pop-up window - set the starting and end dates. If there is already a restriction set on a date range previously, and you are going to replace the restriction with the original date range, you can also check the "Use current End Date" checkbox, which will populate the current end date into the field.

Restrictions can be set as a flat value during the period or as a per day-of-week basis, if the Enable Weekday Restrictions checkbox is checked.

Remove all restrictions for this date range - once the checkbox is checked, the restrictions in the date range will be deleted.

Batch Update - The same date range and restrictions can be applied to multiple rate groups in a batch update as needed. Just select all applicable rate group(s) on the right side list before Saving. Note that Filtering selection also applies to the list of rate groups showing in this popup window

Min Night Stay / Min Night Stay on Arrival Set the minimum number of nights that the guest has to stay for the reservation. You can set this number per weekday by toggling on the "Enable Weekday" checkbox, and enter the proper number of nights in the boxes for each weekday.

Min Night Stay "On Arriaval" means that this restriction is applicable to reservations with Check-in date on the dates selected.

For example, if you want to make sure all reservations starting on Saturday have a minimum 2 nights restriction, you can

1. Toggle ON the Enable Weekday checkbox for Min Night Stay
2. Set the box for Saturday to 2, and leave the rest of the weekdays to 1

E.g.

Max Night Stay / Max Night Stay on Arrival Set the maximum number of nights that the guest can stay for the reservation. You can set this number per weekday by toggling on the "Enable Weekday" checkbox, and enter the proper number of nights in the boxes for each weekday. Note: Setting this field to 0 means No Restrictions.

Max Night Stay "On Arriaval" means that this restriction is applicable to reservations with Check-in date on the dates selected.

For example, if you want to make sure all reservations starting on Monday cannot stay for longer than 4 nights, you can

1. Toggle ON the Enable Weekday checkbox for Max Night Stay
2. Set the box for Monday to 4, and leave the rest of the weekdays to 0

Closed On Arriaval - Disallow reservations to check-in on the selected dates. You can set this restriction per weekday by toggling on the "Enable Weekday" checkbox, and toggle on the check boxes for the specific weekday(s) that you want to close.

Closed On Departure - Disallow reservations to check-out on the selected dates. You can set this restriction per weekday by toggling on the "Enable Weekday" checkbox, and toggle on the check boxes for the specific weekday(s) that you want to close.

Gap Restrictions (B&B Mode accounts only) - allow you to limit the number of open nights (gap or no gap) between each reservation (See next questions for details).

Gap Restrictions allow you to limit the number of open nights (gap or no gap) between each reservation. This helps to avoid leaving short unbookable dates between reservations.

For example, suppose Sept 1st and Sept 19th are both booked. When a guest is trying to book 3 nights between these two dates, and you have a Gap Restrication in place that requires a minimum gap of 7 nights on either sides (before and after the reservation), then the following 3 cases satisfy the rule, while the last 2 cases don't. (Note: it's implied that "no gap" is always allowed)

Start on Sept 2nd - no gap on one side, 14 nights open on the other side - OK

Start on Sept 16th - no gap on one side, 14 nights open on the other side - OK

Start on Sept 9th - 7 nights open on the both sides - OK

Start on Sept 4th - 2 nights gap on one side, 12 nights on the other side - NOT OK

When the system can't find any availability due to the Gap Restrictions, your guests will see the following message on the Search Result age. If within +/- 2 days of the guest's original Start Date there are available dates that would satisfy the Gap Restrictions, the system will show these suggested dates in the message as well. See example screenshot:

Note: The Gap Restrictions feature is only available to B&B mode properties (there is only one room available for each room type). And it is NOT supported by OTA / GDS interfaces.

Similar to setting other restrictions, you can set Gap Restrictions at the Set Restriction popup window.

Then click on the button to create a new rule, or the button next to existing rule to edit it, or the button to delete it. Then follow the steps:

Step 1 - Condition

Step 2 - Gap Rules

Step 3 - Review Changes

You can set multiple rules, where each rule is associated with a Condition (e.g. a Minimum Night Stay) that specifies when is this rule applicable.

For example, the following 3 rules will cover 3 different scenarios:

• For staying any # of nights, either side must have zero or 7+ nights open.
• For staying 3+ nights, either side must have zero or 5+ nights open.
• For staying 10+ nights, one side must have zero or 1+ nights open, and the other side must have zero or 7+ nights open.

Evaluation of the rules:

• For each rule, if the searched dates meets the Condition of a rule,
  - then this rule is considered APPLICABLE;
  - otherwise, it is considered NOT APPLICABLE.
• If none of the rules is applicable, then the searched dates will PASS.
• For each applicable rule, if the searched dates satisfy the gap requirements in this rule, then this rule is satisfied.
• If any of these applicable rules is satisfied, then the searched dates will PASS;
• Otherwise, if there are applicable rules, but none of them is satisfied, then the searched dates will NOT PASS.

Note: if you are setting these Daily, Weekly or Montly rates for web rates only (i.e. NOT for OTA/GDS), you can use the LOS Based Pricing feature to achieve this (see Section 2.6 above). Otherwise, please follow the guide below.

If you want to have different Daily, Weekly and Monthly rates for your product, you can do this using proper restriction settings.

First, create three rate groups and link them to your product. Name them respectively: e.g.

• Queen - Daily Rate
• Queen - Weekly Rate
• Queen - Monthly Rate

You can create the Daily Rate first, then copy and save them into the other two (see Section 1.2 above)

Please note, all rate entries must be set on Per Night basis.

Then go to the Rates & Restrictions Manager and set the "Leng of Stay" Restrictions for each of these rate groups as follows:

• Daily Rate - set Min Night Stay to 1, and Max Night Stay to 6
• Weekly Rate - set Min Night Stay to 7, and Max Night Stay to 29
• Monthly Rate - set Min Night Stay to 30, and Max Night Stay to 0 if there is no max

This way, when guests search for a room for less than 7 days, only Daily Rate will show up in the search results. When search for 7 - 30 days, only Weekly Rate will show up in the search results. When search for 30+ days, only Monthly rate will show.

Here is an example Restriction settings for the Weekly Rates: