• Email Support


    OnRes Systems Inc.
    506 -145 West Keith Road
    North Vancouver, BC
    Canada V7M 1L3
    1.866.687.7057 Toll Free in North America
    1.604.484.2483 Local

    © 2019 - OnRes Systems

    Managing Housekeeping


    Housekeeping section is designed to allow housekeepers to view and update Housekeeping status for each reservation/room on daily basis.

    1. How to run a Housekeeping report?

    Click on the Housekeeping Report tab under the Housekeeping section on the left side navigation menu to open the Housekeeping Report page.

    Select the date range to report. By default, today's date is selected. You can also click on the shortcut buttons for Today's or Tomorrow's report.

    Click the Run button to generate the reports including:

    • All reservations checking-in on the selected date(s)
    • All reservations checking-out on the selected date(s)
    • All reservations staying-over the selected date(s)

    2. How to update a Housekeeping record?

    Room Is Clean - You can set on or off the Room Is Clean status by clicking on the Clean button. indicates room is cleaned. indicates room is not.

    Room Needs Attention - You can set on or off the Room Needs Attention status by clicking on the Attention button. indicates room needs attention. indicates room does not need attention.

    Notes - You can also leave notes for the room in the Room Notes field

    Press the Update button for each record to save the changes.

    3. How to email or export the report?

    When the report is generated, click on the icon to email the report to the email address that is configured in the Email Management tab under the Setting section on the left side navigation menu.

    When the report is generated, click on the icon to export/save the report in CSV format.