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    OnRes Systems Inc.
    506 -145 West Keith Road
    North Vancouver, BC
    Canada V7M 1L3
    1.866.687.7057 Toll Free in North America
    1.604.484.2483 Local

    © 2019 - OnRes Systems

    Managing Products and Packages


    A Product can be the following three types:

    1. Product List

    All Products can be viewed at the Product Tab under the Setup section on the left side navigation menu.

    1.1 How to view or find certain product(s)?

    The Product page lists all three types of products - Parent Products, Packages, and OTA/GDS Products. To view Packages only, click on the Packages tab under the Setup section on the left side of the navigation menu.

    Sorting - click on a column head of the product list to sort the products by the column

    Searching & Filtering - enter Product ID, Name, or choose specific product type to search/filter the Product list by ID, Product Name, or product (room type).

    1.2 How to create a new Parent Product (Inventory Room Type)?

    Step 1 - Click on the New Product button, choose Inventory Room Type to open the Create Inventory Room Type window.

    Step 2 - At the Create Inventory Room Type pop-up, follow the steps and fill out the related information: General, Images, Amenities, etc. You can either link the Product to an existing Rate Group or create a new Rate Group to be associated with. Finally, you can also build inventory for this room type.

    Note: a product will not be bookable until it is linked to at least one Rate Group (with valid rates) and linked to valid inventory.

    1.3 How to modify a product?

    Click on the Product Name and open the Product Details window, where the details can be modified.

    2. Package List

    Clist on the Packages tab under the Setup section on the left side of the navigation menu to open the Package List page. This page only list all packages. Parent Products and OTA/GDS products are not listed here.

    2.1 How to view or find certain package(s)?

    Sorting - click on a column head of the product list to sort the products by the column

    Searching - enter Package ID, Package Name to search the Package list by ID, or Name.

    2.2 How to create a new Package?

    Step 1 - Click on the New Package button to open the Package Builder window.

    Step 2 - At the Package Builder pop-up window, follow the steps and fill out the related information: General and Images etc. You need to link this package to a Parent Product by choosing a Parent Product at the "Use Inventory of" dropdown list. Then fill in the general information and images (or copy from the parent product by clicking on the Copy From Parent Room Type button). Then you can either link the Package to an existing Rate Group or create a new Rate Group to be associated with.

    2.3 How to modify a Package?

    Click on the Package Name and open the Package Details window, where the details can be modified.

    3. Product / Package Details

    The Product (or Package) Details window allows you to view and modify information about a Product / Package

    3.1 What are the tabs on the Product / Package Details for?

    Description (web) - Product description that is showing up in the availability search results under each room type.

    Description (mobile) - Product description that is showing up in the availability search results under each room type on mobile devices. This is optional. By default, it is set to the same as the Description (web).

    Amenities - allows the user to choose a list of amenities that are applicable to this product. The pool of amenities are configured at the Property & Amenities tab in the Settings section.

    Images - allows user to set product related impage URLs, which will be shown in the web search results. The images can be reordered by drag and drop the images.

    OTA/GDS - allow user to view OTA/GDS interface related configurations (readonly). To change the settings, please contact OnRes Support for assistance.

    Additional Info - This information can be used to send product specific information to guests in the Confirmation and / or Reservation Reminder Emails using Special Code <#ProductAdditionalInfo#>.

    Tools - A list of product specific tools:

    • Export to HomeAway / VRBO / AirBnB (iCal) - generates a URL for exporting Reservation Availability / Unavailability for this particular Product to HomeAway / VRBO / AirBnB in iCal format.
    • Export Reservations to personal calendar (iCal) - generates a URL for exporting all reservations to your personal calendars, e.g. Outlook, iOS, Google, Yahoo etc.
    • Generate Calendar Code - generate javascript code to be inseted into hotel's booking page to dynamically display current availability of this particular product.
    • Generate Book Proudct (vertical style/responsive) - generate vertical style/responsive HTML code for the booking widget.
    • Generate Book Proudct - generate standard style HTML code for the booking widget.