RESERVATIONS PROCEDURES:

• We normally require a 5-night minimum stay unless there are gaps between arrivals and departures. To check for gaps please check out our availability calendars below to make your booking and request us to override this minimum restriction by writing, texting or calling us.
• During June-July-August, and Christmas and early part of January a minimum stay of 7-nights is required.
• Credit Card processing fees and Cleaning fees are applicable to the total
• For further assistance or questions please call / text us at (323) 218-0090 or email us directly at info@hollywoodhillssuites.com

POLICIES AND CHECK-IN PROCEDURES

Payment procedures:

• Valid credit cards required for booking. Visa/MC, AMEX, Discover, PayPal and VENMO are accepted.
• At time of booking the full amount is charged to your CC. A payment receipt will be sent to you as proof of payment. In addition, a confirmation with all the reservations details, including your 4 digit door code will follow your booking process.
• All monthly stays require a $500 deposit to secure the reservation, which is refunded back to your CC within and no later than 7 days after your departure if the unit is damage free.

Cancellation / No Show / Revision policy:

• 0 - 3 week stays: if canceled 30 days or more before arrival no charge. If made less than 30 days prior to arrival, will be charged 50% of total due.
• Monthly Stays: Cancellations made more than 30 days in advance, $500 deposit is forfeited. Cancellations made 30 days or less in advance, $500 deposit is forfeited + 100% of your total stay.

Damages OR Missing Items Policy:

Although we do not charge a deposit upfront for reservations less than one month, we will take the liberty of charging your credit card the minimum of $250 and maximum $500, should you have knowingly or accidentally removed an item or damaged the apartment.

Arrival/Departure
Check-in: 2pm
Check-out: 11am
Outside Smoking only
Pet Allowance: on request with prior approval